Terms of Service
Terms & Conditions
Booking
Bookings for dogs and cats are handled via email at einangrun@einangrun.is.
A booking is considered confirmed once the booking fee has been paid. By confirming a booking, the owner or importer agrees to these terms and conditions.
Payments
Payments can be made via a payment claim in online banking. Payment schedules may also be arranged based on available options at the time.
The booking fee is ISK 50,000, which is credited toward the total cost of the stay.
The booking fee is non-refundable if the import is cancelled or if the animal does not arrive in the country, regardless of the reason.
Changes and Cancellations
If an owner or importer wishes to reschedule an arrival date or modify a booking, notification must be provided at least 30 days in advance.
If notice is received later, The Quarantine Station in Hafnir reserves the right to charge for the stay, either in part or in full.
Included in the Price
The following are included in the cost of the stay:
Transportation from Keflavík International Airport to the station
Daily care and attention for the animal
Food during the stay
General veterinary examination and parasite treatment
A bath before discharge, if applicable
If an animal requires specialized treatment, medication, laboratory tests, or veterinary services due to illness or other specific circumstances, such costs shall be paid separately by the owner.
Health and Length of Stay
The importation of animals always carries an inherent risk. The owner is responsible for familiarizing themselves with the current regulations regarding the import and quarantine of pets before the journey begins.
The quarantine period may be extended if infection or illness is suspected, or if official regulatory authorities deem further investigation or monitoring necessary. Costs resulting from an extended stay or specialized treatment are the responsibility of the owner.
Acceptance of Terms
By booking a space at The Quarantine Station in Hafnir, the owner or importer confirms that they have read, understood, and accepted these terms.